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Hola Tienda help center

Say hello! to your customers

Learn to create your AI assistant and your website, to serve and sell to your customers and to get the most out of Hola Tienda.

Boty

Choose the best path for your idea

Hola Tienda goes with you with artificial intelligence and with people.

Create Website

Create Website

Boty will generate your professional website in 1 minute. It's easy! It will ask you 3 simple questions and then create everything for you.

Human advice

Human advice

Luz will teach you what Hola Tienda is and how it can help you with your idea or business. Receive her professional and human advice at no cost.

Explore by topic

Everything you need, organized by what you want to achieve.

Your AI assistant

Your own chatbot that talks with your customers by text or voice, with the real information of your business.

Your assistant in 4 steps

From the first message to the first sale.

  1. 1

    Create it

    Name it, tell it about your business and Boty gets it ready with a guide of a few minutes.

    See the quick guide →
  2. 2

    Set it up

    Adjust its identity, its knowledge and its channels. Boty takes you to each setting from the editor.

    See Boty in the editor →
  3. 3

    Share it

    Share its link or QR, connect it to WhatsApp Business or add it to an existing page.

    See the channels →
  4. 4

    Serve and sell

    Everything is visible in Opportunities and Sales: conversations, customers, orders and payments.

    See orders and sales →

Frequently asked questions

Does Hola Tienda guarantee that I will sell or get customers?

No, and we prefer to be honest: we do not promise sales or guaranteed results. We do give you the technology, the design and the promotion tools so that, with your effort, you reach your goal.

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Can my assistant sell for me?

Yes. With the Smart Sales extension it builds the order with your customer from your catalog. You only confirm the money arrived and ship.

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When is a token spent?

Each time the AI generates or regenerates an image it uses 1 token. Generating text with AI is free and unlimited. If you are registered, you get 5 free tokens every day.

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What happens if my page expires and I do not renew?

Your page is not deleted: it is deactivated until you activate the Web Hosting extension. You do not lose your account either.

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Does Hola Tienda process the payment?

No. Your customer pays to your business account or QR. The assistant reads the receipt, but the final confirmation of the payment is yours.

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See all questions

Key concepts

The Hola Tienda vocabulary at a glance.

Boty
The Hola Tienda AI assistant: it creates your page, guides you in the editor and takes you to each setting.
Assistant
Your own AI chatbot, with your business information. It can live on its own or inside a web page.
Extension
A paid feature you activate when you need it, like Smart Sales or Web Hosting.
Token
AI unit spent when generating images. Generating text does not use tokens.
Opportunity
A potential customer the assistant captures from a conversation.

See the full glossary →

Still have questions?

We help you through the channel you prefer.

Boty

Ask Boty

Inside your assistant's or your page's editor, Boty answers instantly and takes you to the setting you are looking for.

Luz

Talk to a person

Luz advises you in a professional and human way, at no cost, to find the best option for your business.

Talk to Luz

Write to us

For questions about your account or your data, write to us at hola@holatienda.com.

Send an email

See what's new

Every release brings improvements and practical tips to grow your business.

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