Guided purchase: your products' button starts the order with your assistant
· One min read
If your page has an assistant connected with the Smart Sales extension, each product's buy button now starts the order with the assistant, on your own page.
How it works
When the button is tapped, the assistant opens, adds the product and offers the customer three paths:
- Add another product here, chatting with the assistant.
- Add another product on the web page: goes back to the catalog without losing the order.
- I have added all the products I want to buy: continues with the shipping and payment details.
Sold out products show their badge and a disabled button. Currency and price format are set by your page's country of operation.
And if I do not have Smart Sales
Your assistant still explains your products and their prices, but in a consultative way, without building orders. The buy button keeps taking people to your WhatsApp or your email.
More details in Orders and sales.