Boty in the assistant editor
In your assistant's editor, at the bottom right, you will find Boty. It is the same helper as always, but here it walks you through setting up your assistant: it takes you straight to the place where you make each change, so you do not have to look through windows and tabs. The floating button sits just above the chat's send button, without covering it.
Boty does not show up while the quick setup guide, the help tour or the hint over the send button are open. When the guide ends, the hint stays for 5 seconds and Boty appears 1 second later. With no guide and no hint, it shows up right away.
Ask it to take you there
Write to it (or send a voice note) what you want to do, for example "I want to change the greeting", "change the assistant photo" or "where do I connect Instagram?". Boty opens the right window, switches to the right tab, scrolls to the field and leaves the cursor there, highlighted. Then it minimizes so it does not get in the way.
Boty does not save anything for you: you review, change and save with the usual button.
It works with orders ("add a link", "delete the quick messages", "create a product") and with questions ("how do I change the color?"). If Boty cannot tell which data you want to change, it asks before opening anything.
Where it can take you
| If you ask for | It takes you to |
|---|---|
| Name, public address, language, greeting, biography, gender, voice, photo or avatar, color or theme, daily limit | Configure assistant, Identity tab |
| Business profile, instructions, context, links, PDF, quick messages | Configure assistant, Knowledge tab |
| Connect a page made with Hola Tienda | Knowledge, Website sub-tab |
| Change the WhatsApp number, connect WhatsApp, Messenger or Instagram | Channels tab, with the channel card selected |
| Products, or one specific product | Smart Sales, Products tab |
| Order, payment or shipping | Smart Sales, AI Store tab, in the matching block |
| A custom field | Opportunities, custom fields section |
| The decision tree | The Decision tree window |
| Share the assistant or its link or QR | Share window, Link tab |
| Add it to an external page | Share window, Embed tab |
| Buy tokens | Tokens window |
| Buy or renew extensions | Extensions window |
| Invite a collaborator | Invite window |
A specific item
If you name a product, a link or a quick message, Boty takes you to that item and highlights it. For example: "I want to change the product Blue shirt". If it cannot find one with that name, it leaves you on the list and lets you know.
If the extension is not active
Opportunities, Smart Sales and the Decision tree are extensions. If you ask for something that depends on one you do not have, Boty tells you which extension you need and shows a button that opens the extensions right on it.
When there is a clear alternative without the extension, Boty suggests it too. For example, to add products without Smart Sales: add one link per product in Knowledge and write the price in the link description. Boty explains that a more professional way is with the extension and offers to take you to the exact place to do it.
Ask it about Hola Tienda and about your assistant
Boty knows your assistant: its name, how it is set up (in short) and an excerpt of its biography and context. You can ask "what is my assistant called and what is it about?". Boty is the older brother of the assistants, so it calls yours its younger brother or younger sister, depending on the gender you set (if you did not set one, it deduces it from the name). Boty never receives your assistant's phones, emails or links.
It can also explain:
- What Hola Tienda and the AI assistant are, their benefits and what is included for free.
- The paid extensions (Opportunities, Smart Sales and Decision tree), with their description and current price.
- The Opportunities and Sales view (Mi Cuenta icon, top right): there you see and take part in the conversations. With Opportunities active you also see your customer database, and with Smart Sales the orders and the payment approval.
- How to start using it: share the link or QR with your customers, request the WhatsApp Business integration from Channels, or add it to an existing web page, made with Hola Tienda or on another platform. Messenger and Instagram will be available soon.
- Consumption and Subscriptions (from Mi Cuenta): there you follow your token consumption. Boty does not give a figure for what a token yields, because it depends on use.
General questions
For questions that are not "take me to a place" (for example, what something is for), Boty answers with a short explanation. If the answer matches a specific place, it ends by asking whether you want to be taken there; answer yes and it does.
Who can do what
Buying tokens, buying or renewing extensions and inviting collaborators are owner actions. If you are a collaborator with the editor role, Boty tells you so and does not open those windows.
What you talk about with Boty in the editor is not saved: if you reload the page, it starts over. It does not use your image tokens.